Terms of Service
Effective Date: January 1, 2025
1. Acceptance of Terms
These Terms of Service govern your use of SalaryClarity services and products provided through salary-clarity.com. By accessing or using our offerings, you agree to be bound by these terms.
2. Service Description
SalaryClarity offers services related to salary calculation and payslip explanation, as well as digital training materials and select physical goods.
3. User Responsibilities
You agree to provide accurate information necessary for scheduling and delivery. You are responsible for any content you submit to our platform.
4. Account Management
When creating an account, provide current contact details. You are responsible for maintaining the confidentiality of your login credentials.
5. Refund Policy
We offer different refund terms based on the type of offering.
5.1 Services
For salary calculation and payslip explanation sessions, cancellations made at least 48 hours before the scheduled start time qualify for a full refund. Cancellations between 48 and 24 hours prior receive a 50% refund. No refunds are provided for cancellations within 24 hours of the session or after the session has commenced.
5.2 Information Products
Digital guides and training materials purchased from SalaryClarity may be refunded within 14 days of purchase, provided they have not been downloaded or accessed. To request a refund, contact our team via contact form.
5.3 Physical Goods
Physical items purchased may be returned within 30 days of receipt if defective or damaged. Returned items must be in original packaging. Approved returns will be refunded via the original payment method.
5.4 Refund Process
Approved refunds will be processed within 10 business days. Refunds are issued through the original payment channel. You will receive a confirmation email once the refund is complete.
5.5 Rescheduling
Service appointments may be rescheduled once without penalty if requested at least 48 hours in advance. Rescheduling requests made less than 48 hours before the appointment may incur additional fees or forfeiture of the session.
5.6 Non-Refundable Offerings
Certain personalized consulting services may be non-refundable due to preparatory work performed. Such cases will be clearly noted at the time of purchase, and no refund will be provided.
6. Limitation of Liability
SalaryClarity and its team shall not be liable for indirect or incidental losses arising from use of our services or products. Our total liability under these terms shall not exceed the amount paid by you for the relevant offering.
7. Governing Law
These Terms of Service are governed by the laws of the Province of Ontario, Canada.
8. Contact Information
Address: 100 Queen’s Park, Toronto, Ontario M5S 2C6, Canada
Phone: +14161637621
Business ID: 560557745
For inquiries, please use our contact form.